Shipping Policy

Last Updated: July 6, 2026

Welcome to Axescents. We are committed to delivering your favorite fragrances safely and on time across Pakistan.

Shipping Coverage

We currently deliver nationwide across Pakistan through trusted courier partners.

Order Processing

• Orders are processed within 24–48 business hours after confirmation.

• Orders placed on Sundays or public holidays will be processed on the next working day.

Estimated Delivery Time

• Major Cities: 2–4 working days

• Other Cities & Remote Areas: 3–7 working days

Please note that delivery times are estimates and may vary due to weather conditions, public holidays, courier delays, or high order volumes.

Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout before you complete your purchase.

• Free shipping offers, if available, will be clearly mentioned on our website during promotional campaigns.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan for your convenience.

Order Confirmation

After placing your order:

• You will receive an order confirmation via SMS, WhatsApp, Email, or phone call (where applicable).

• Orders that cannot be confirmed may be cancelled.

Order Tracking

Once your order has been dispatched, you will receive a tracking number so you can monitor your shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Axescents is not responsible for delays or failed deliveries caused by incorrect addresses or contact information.

Damaged or Missing Items

If your parcel arrives damaged or if any item is missing, please contact our customer support within 24 hours of receiving your order. Kindly provide clear photos of the package and product to help us resolve the issue promptly.

Delivery Delays

While we strive to deliver every order on time, unexpected delays caused by courier companies, severe weather, public holidays, or other unforeseen circumstances may occur. We appreciate your patience in such situations.

Need Assistance?

If you have any questions regarding your shipment or order status, please contact our customer support team.

Axescents
Email: support@axescents.com